Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we collect information that identifies you personally. This includes your name, email address, phone number, and billing information. We also collect professional details like your company name, job title, and industry to better tailor our financial analysis tools to your needs.

Usage Data

We automatically collect information about how you interact with our platform. This includes your IP address, browser type, device information, pages visited, time spent on different sections, and the actions you take within our financial analysis tools. This data helps us understand user behavior and improve our services.

Financial Data

As a financial analysis platform, we may process financial data you upload or input into our systems. This could include financial statements, market data, investment portfolios, or other financial information necessary for our analysis tools to function effectively.

• Account registration information including name, email, and contact details
• Payment and billing information for subscription services
• Technical data including IP addresses, browser information, and device identifiers
• Usage patterns and interaction data within our platform
• Financial data uploaded for analysis purposes
• Communication records including support tickets and feedback

2. How We Use Your Information

We use your personal information to provide, maintain, and improve our financial analysis services. Your data helps us deliver personalized experiences, process transactions, and communicate important updates about your account or our services.

Service Personalization

We analyze your usage patterns to customize your experience with our financial analysis tools. This might include recommending relevant features, adjusting dashboard layouts, or suggesting analysis methods that align with your typical workflows.

3. Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services effectively and comply with legal requirements.

Service Providers

We work with trusted third-party companies that help us operate our platform. These include cloud hosting providers, payment processors, analytics services, and customer support tools. All service providers are bound by strict confidentiality agreements and can only use your data to perform services on our behalf.

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We'll also share information if we believe it's necessary to protect our rights, prevent fraud, or ensure user safety.

4. Data Security

Protecting your information is paramount to our operations. We implement industry-standard security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

Our platform uses encryption both in transit and at rest. All data transmission occurs over secure HTTPS connections, and sensitive information is encrypted using AES-256 standards. We maintain secure servers with regular security updates and monitoring.

Access Controls

We limit access to your personal information to employees and contractors who need it to perform their job functions. All personnel with data access undergo background checks and receive regular privacy and security training.

• End-to-end encryption for all data transmission
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access
• Automated backup systems with encrypted storage
• 24/7 security monitoring and incident response

5. Your Rights and Choices

You have significant control over your personal information. We provide multiple ways for you to access, update, or delete your data, and you can adjust your privacy preferences at any time.

Access and Portability

You can request a copy of all personal information we hold about you. This includes account details, usage history, and any financial data you've uploaded. We'll provide this information in a structured, commonly used format within 30 days of your request.

Correction and Updates

If any of your personal information is inaccurate or incomplete, you can update it directly through your account settings or by contacting our support team. We'll process correction requests promptly to ensure your information remains current.

Deletion Rights

You can request deletion of your personal information at any time. When you delete your account, we'll remove your personal data from our active systems within 30 days. Some information may be retained for legal compliance or security purposes for up to seven years.

6. Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Different types of data have different retention periods based on their purpose and legal requirements.

Account Information

We keep your account information for as long as your account remains active. After account deletion, we retain basic information for seven years to comply with financial record-keeping requirements and prevent fraud.

Usage Data

Technical and usage data is typically retained for two years to help us improve our services and troubleshoot issues. Aggregated, anonymized usage statistics may be retained indefinitely for business intelligence purposes.

Financial Data

Financial data you upload for analysis is retained according to your preferences and legal requirements. You can delete this data at any time, and we'll automatically purge it according to your specified retention settings.

7. International Data Transfers

Nivellumrising operates primarily in Australia, but we may transfer your data internationally to provide our services effectively. When we transfer data outside Australia, we ensure appropriate safeguards are in place to protect your information.

Safeguards for International Transfers

We only transfer data to countries with adequate privacy protections or under specific legal frameworks that ensure your data remains protected. This includes using standard contractual clauses approved by regulatory authorities and conducting due diligence on international service providers.

8. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized features. You can control cookie settings through your browser preferences.

Types of Cookies We Use

• Essential cookies required for platform functionality and security
• Performance cookies that help us understand how users interact with our services
• Functional cookies that remember your preferences and settings
• Analytics cookies that provide insights into user behavior and platform performance

You can disable non-essential cookies through your browser settings or our cookie preference center. However, this may affect some platform functionality.

9. Children's Privacy

Nivellumrising's financial analysis platform is designed for professional use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we've inadvertently collected information from someone under 18, we'll delete it immediately.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your account email or by posting a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.